Online Registration
Patients pick a clinic, a doctor, and a visit time from their phone, against quotas that follow the real practice schedule.
Solutions · Mobile & Patient Engagement
Hospital Services in the Patient's Hand, From Before They Arrive
Registration, doctor schedules, queue numbers, and test results are reached from the patient's own phone. The front desk goes back to handling what genuinely needs the front desk, and waiting time falls without adding staff.
- Before Arrival
- Registration and appointment choice done from home
- Real-time
- Queue number and estimated call time visible at once
- Two Apps
- The patient side and the clinician side in one ecosystem
- 6–10 wks
- Typical time from start to go-live
What Patients and Clinicians Can Do
The patient side and the clinician side are built on the same data, so a change on one side is immediately readable on the other.
Queue & Estimated Time
Queue number and estimated call time update as the day runs, so patients do not have to wait from first thing in the morning.
Test Results
Laboratory and radiology results can be opened by the patient once validated, with no return trip just to collect paperwork.
Follow-Up & Medication Reminders
Follow-up appointments and medication times are prompted automatically from the recorded care plan.
Clinician App
Doctors and nurses see their patient list, schedule, and key notes from a mobile device when they are away from a computer.
Consent & Privacy
Access to data follows the patient's consent, and every time data is opened it leaves an audit trail.
Patient Flow
The Queue Starts at Home, Not at the Front Door
Most of a patient's waiting time is spent before they meet anyone: queuing to register, queuing to be called, then queuing for results. All three move to the phone, and what stays at the hospital is only the part that genuinely has to happen there.
- Registration and appointment choice from home
- Changes to a doctor's schedule reach the patient immediately
- Test results reached without a return trip
See Your Patient Flow Move to the Phone
Our team will show you how registration, queueing, and test results work alongside the SIMRS you already run.