Patient Relationships
Interaction history, complaints, and their follow-up sit on one profile, so patients do not have to repeat their story to every member of staff.
Solutions · CRM, LMS & HRIS
Patient Relationships, Staff Development, and HR in One Ecosystem
Three modules that usually stand apart — patient relationships, staff training, and HR administration — share one identity and one database, so a person's competencies, their roster, and their service load can be read as a single picture.
- 3
- Modules in one ecosystem: CRM, LMS, and HRIS
- 1
- The same staff identity across all three modules
- Connected
- Linked to rosters and services in SIMRS Medicare
- 6–10 wks
- Typical time from start to go-live
What Your Team Can Do
From public relations to HR, every role works in its own module without re-entering the same data.
Communications & Campaigns
Follow-up reminders, service information, and health programmes are sent by segment, with communication consent on record.
Curriculum & Training
Mandatory material per role is arranged as a curriculum, with completion tracked per participant and per unit.
Competency & Certification
Certificate validity and clinical privileges are monitored, with a warning before renewal falls due.
Staff Records
Core records, posting history, and HR documents are held in one digital file per staff member.
Rosters & Payroll
Roster planning, attendance, and payroll components all run from the same data, with no re-keying at month end.
One Identity
Competency, Roster, and Service Load Read Together
When competency lives in one system and the roster in another, staffing decisions always rest on somebody's memory. With the same identity across all three modules, a question like who is certified and currently off duty becomes a question the system can answer.
- One staff profile for training, rosters, and HR
- Certifications nearing expiry are visible earlier
- Patient communication consent recorded, and revocable
See CRM, LMS, and HRIS Working Together
Our team will show you how the three modules share one identity and how they connect to the SIMRS you already run.